Find success with analytics

 

Find success with analytics

Analytics tools provide loads of data, but they don’t always give easy answers. Dive a little deeper into web analytics, and you'll soon be able to measure organic search analytics, understand SEM data and master segmentation techniques.

Key learnings

Web analytics is great for measuring all kinds of traffic to your site, including traffic from organic search results. But you can do much more than just count up your website visitors. In this video, you'll learn:

  • what kinds of data web analytics can give you about search traffic
  • how to evaluate trends in your search traffic
  • how to discover opportunities to make your website more relevant to searchers.
  • Analytics can tell a lot of interesting information about her organic search performance.

    However, it won’t tell her explicitly whether her site’s content is relevant to her keywords.

    To understand that, she can look at information such as how long visitors spend on her site, or the bounce rate, to see whether her site is giving her customers the information they are looking for.

    Next steps

    Looking at your web analytics tool, note the top pages on your site that are getting organic traffic from a search engine. See if you can find any pages that get surprisingly little traffic – perhaps those are your opportunities for improvement.

  • When it comes to SEM, you’re paying real money for every click that brings visitors to your website. Here’s how you can use web analytics to make sure you’re getting the most out of your investment. We’ll look at:

    • which keywords are paying for themselves
    • how to understand which ads are working
    • how to use analytics to help you bid smarter.
    • analytics data to see which of her SEM investments are working and which aren’t.

      The key is not just to track the number of clicks on an ad, but more importantly the conversion rate. So whilst the ‘Family friendly guesthouse’ campaign gets the most clicks, it needs work, because it has the lowest conversion rate of the three ads. That means people are clicking on the ad, but not booking a room as often as people who click on the other ads.

      Next steps

      Take a look at your analytics reports. Find two keywords that are performing well. Why do you think they are doing well? Then, find two keywords that aren't performing as well. What do you think you can do to improve their performance?


  • Key learnings

    Analytics tools provide loads of data, but they don’t always give easy answers. To understand why things are happening differently for different groups, you can use a simple technique called segmentation. Here you’ll learn:

    • what segmentation is
    • why it’s valuable
    • how to do it.
    • can get lots of data through segmentation, such as the devices her visitors use to access her website, and what country and city they’re accessing from. The number of clicks on a page is broad information that can still be segmented.

      you can use segmented information to find out where people are visiting her guesthouse from, and how many conversions she gets. She can also find out if many people book using their mobiles, or if they prefer booking on their computers.

      With this information you can make improvements to her website and keep

      Next steps

      Consider your online goals. How would you segment your data to find out how to achieve more success? By geography, mobile device or something else? Write down your ideas.

    • Question 1

      Most web analytics tools can tell you what information about the user?

      Question 2

      Fill in the blank: If an ad is not performing well, one effective tactic is to _____________.

      Question 3

      Which section of Google Analytics can tell you whether visitors have found your website via social media?

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